Shipping & Returns Policy

Domestic Shipping Policy
All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, 4:30 PM EST through Sunday, or holidays.

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Free shipping on orders of $75 or more, will be calculated and displayed at checkout. Overnight delivery is only available for orders with delivery addresses within the continental United States.

Sugarman of Vermont ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. 

Returns
All sales are final. Please review your order carefully before completing your purchase, as we do not offer refunds or exchanges on any products or services.

Lost / Damaged Product
Sugarman of Vermont is not liable for any products damaged or lost during shipping. If you receive your order damaged, please let us know as soon as possible. Call 802.932.7700 or alert us at info@sugarmanofvermont.com and we will issue you with a new product replacement. We will need photo evidence of the damaged product(s) to process an insurance claim with the shipping carrier. Please do not return damaged items.

Duties and Taxes
Sugarman of Vermont is not responsible for any tariffs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).